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We are here to help, if you have any questions. Please fill in the form below to contact our consumer care team via email.

Understand how your data is used:

  • If you have a question regarding your data: Jacobson Medical (HK) Limited will use your personal information for the purposes of processing your requests/suggestions and/or answer your request.
  • If you want to tell us about an adverse reaction or problem with Mederma® : Jacobson Medical (HK) Limited will use your personal information for the purposes of complying with our legal obligations and to answer your report on the adverse reactions.
  • If you have a request regarding a product or medical information: Jacobson Medical (HK) Limited will use your personal information for the purpose of answering your questions regarding medical information
  • In accordance with data protection rules, and GDPR, you have the right to access, rectify or erase your personal data. You also have the right to data portability, to restrict or to object to the processing of your personal data.

For more information on the processing of your personal data and on your rights, please consult our detailed Privacy Policy.

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